Painting in Partnership encouraged us to stretch with some bold choices. We trusted their experience and now have a 'masterpiece'.
- Lori and Don Lyon
When we are hired as painting contractors in the Chicago area, we, at Painting in Partnership, look at it as an opportunity to create value for the homeowner, above and beyond the painting work we are there to do. We look at the client’s property as if it was our own. We seek opportunities to help out our clients enhance the safety, workability and enjoyment of their property, in any we can. We call that “Taking a Custodial View”. There are four major aspects to us having a custodial view on our house painting projects. Click here to see those four different ways.
Here is a brief example of how we look for the root cause of a problem and offer a solution. As house painting contractors, among other things, we are asked to do exterior painting. One area of a cornice is peeling badly. Upon closer investigation, we discover debris on the gutters from rain water overflowing the gutters. Going a step further, we find out the gutter is pitched the wrong way and has a small downspout. In a situation like this, we would approach our clients with an assessment of the problem, its consequences and what needs to be done to permanently solve the issue. We recommended to replace the gutters on that side of the house and install large size downspouts to help drain the roof better. This way, the owner will not experience the same paint failures and our paint job will last longer.
As painting contractors, the mere fact of looking out for our client’s back and seeking to be of service above and beyond the painting work we are there to do speaks volume to clients about the relationship we have with them and the value we intend on creating for them. Consequently, we view referring other trusted professionals as an integral part of our work as painting contractors.
As a house painting company, we have gone a step further. We have created what we call our “Kindred Spirit Partner Businesses” group. The companies in this select group have proven themselves to have the same “Custodial View” as we do in dealing with their clients. We actively support the companies in our KSPB group by sharing “best practices” with them and actively promoting them to our clients. They do the same for us. Through these close company ties, we help multiply the value we create for our respective clients.
Selecting a house painting contractor can be a daunting task and choosing a painter on price alone can be a very costly mistake. Here, is a list of four major risk factors and ten questions you can ask to help you decide which painting contractor represents the best value for your particular needs and your tolerance for risk.
The four risk factors are:
1- Assessing Financial Risk:
Not every painting contractor represents the same level of financial risk to you. Do they carry liability and workmen’s comp insurance and do they have their own employees, instead of subcontractors? If the answers are yes, your financial exposure is much lower. Additionally, it is important to note that if the painting contractor is a small operator and will work hands-on as a painter on your project, he/she most likely is excluded from the policy; in which case, the risk would falls back on you if he/she is injured on your painting project. So asking if the owner-painter is excluded from the policy is a good idea as well.
2- Assessing Reliability and Professionalism:
Does the painting contractor belong to PDCA (Painting and Decorating Contractors of America)? Are they accredited as contractors by PDCA? Do they perform background checks and drug testing? If the answers are yes, this painting company has invested in being knowledgeable about the painting business and is committed to operate in a professional manner.
3- Assessing the Likeliness of a Successful and On-Time Project:
Does the house painting contractor have an Employee Training Program and a Safety Program? If they do, their employees will likely perform at a higher level and in a more consistent manner, while using safe work practices. These factors will contribute substantially to a successful outcome for your house painting project.
4- Assessing the Likeliness of a Long-term Relationship:
Is it important to you for the painting contractor you choose to be someone you can call ”My Painter for Life”? If so, ask the following three questions. Are they a member of their local Chamber of Commerce? Do they warranty their painting work? Do they have an up-to-date website? If the answers are yes, you have a painter who takes a long view about their business and is more likely to value a long-term relationship with you as a customer.
As a consumer, when you compare painting contractors, you assess their TRUE Value to you, based on what is most important to you.
Painting in Partnership, Inc. has developed an easy-to-use form you can download from our website. It enables you to actually quantify your risk in choosing a painting contractor. Click here to download the form.
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