As painting contractors in the Chicago area, we offer color design consultation to our clients. Today, we had a vivid experience of the true value of this service for our clients. At 8:15 this morning I get a frantic call from someone who had just found us on the web. Bonnie said: “ I have a paint color problem. There are three painters who just started painting my house and one of the colors does not work for me and I do not know what to do.” Having agreed on a fee of $75 for a thirty-minute consultation, I was ringing her doorbell at 8:55.
Color Fan Decks Are Intimidating
It turns out that both her and her husband are quite sensitive and attuned to color. However, both of them get shell-shocked when looking at a fan deck. Bonnie was happy with the siding color they had selected. The trim color was the one at issue, which is where we focused our attention. I then brought up the idea of painting the front door a third color. They both liked the idea.
After we selected a door color they both liked, Bonnie’s husband voiced the concern: “what will we do if the door color turns out a little too dark?” First of all, I recommend that they ask the painter to do some samples of the three colors on the actual surfaces. Additionally, I recommended that the painter gets a quart of the door color and a quart of a medium base of the same paint, so that he can lighten the door color if need be. The client felt very comfortable with my suggestions.
At the conclusion of the color consultation, Bonnie hands me a check for $100 and tells me: “ I added a bit more to the check because you gave me Peace of Mind today.” Those were golden words for me, since it is an integral part of the promise we make all our clients. She was absolutely delighted and so appreciative of the color advise she had received. I asked her to call on us any time she needs painting and decorating services in the future.
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