As painting contractors in the Chicago area, we are asked to perform some unusual tasks, like our story will tell. Recently, we were asked by a customer to correct the bad patching someone had done on a ceiling. Bad it was!
The story goes that the client asked a roofer to go check something in the attic. She suddenly heard this big noise in her upper hall. She ran upstairs to find a large hole in the ceiling and a leg sticking out of the hole – ouch! The contractor said: “I can fix it” – that was the second mistake! The drywall went in OK, but the taping and patching were horrible. The client was embarrassed and very unhappy with the repair work.
What we had to do was to remove all the Joint tape and joint compound that had been applied and start over again. The client’s comment after we got done: “This is how it was supposed to look the first time”. Now, the client knows whom to call for flawless drywall repair. Lesson well learned!